Please ask me by email or WhatsApp if you cannot find your answer here.
When are you going to have the 2019 Questions and Answers?
The 2019 Questions had been uploaded. Their answers are available in from 28 March, 2020 upon subscription. Answers were done during MCO.
What’s your return policy?
There is FREE Trial Membership, you subscribe to the website as a FREE SUBSCRIBER. This allows some familiarization of the website navigation and gain some areas of the Video Summary Series and D01 Principles of Accounting. However, FREE SUBSCRIBER trial period will not be accessible to read the restricted content. It is due to previous incidence that the restricted materials were copied and circulated without the permission of the author yet the perpetrator demanded refund.
Do you allow oversea subscription?
Yes. However, as the examination is subject to local regulation and legal environment in Malaysia, which means the materials in this website is not applicable overseas. Although there should not be any boundaries on knowledge, it's you own personal choice to apply this knowledge in another legal jurisdiction.
The materials used here are from public domain. In other words, it is as if you are getting information from the Internet, which is of no limitation as to geographical location.
Do you have customer service?
We have WhatsApp group "LPEPH Exam" which serves as a platform for exchange of discussion. Support also can be done directly by messaging the me - Admin.
Further services will later be introduced in the future. It will depend on the demand for this subscription website.
Do you give membership access just for 1 subject?
At best, "No". However, upon popular demand, I have given single subject at RM250 for Part 1 and RM300 for Part 2. You are recommended to subscribe to Junior or Senior packages for more subjects. Senior package has all the three law related subjects together in Part 2.
This is because of the 3 - attempt rule which means the best strategy to pass this exam is to take all 6 subjects in the first attempt.
If I have already gained access to FREE Trial, why should I pay for membership?
There are many videos and "2019 answers explained" series for viewing and easier understanding - these are under subscription. The Paid Membership is access to Past Year Q&A, whereas FREE Trial is to give you a guide in the working of this website. All the past year suggested answers are under subscription only.
Do I have to register for FREE Trial if I select Paid Membership?
Everybody is encourage to register for FREE Trial in order to go through the "Free Courses".
Nevertheless, you can choose to stay as FREE Trial without paying for the membership level. In such case, your FREE Trial period will expire in 14 days.
However, if you choose to sign up with Paid Membership, the membership commences the moment you receive an email indicating it.
Take for example, if you have signed up for FREE Trial and at the same time paid for Part 1 membership, your Part 1 membership period commences the moment that you receive the email indicating it.
The 14 days 'Free Trial' is converted to 'Money Back' if you choose not to continue the subscription within this 14 days. In other words, the 'Cool-Off' period is still 14 days.
Can I convert the remaining duration of one membership to another membership?
No. This is difficult to calculate and allocate.
For example, you have signed up for Part 1 in March, and by July exam the same year, you have completed the Part 1 exam. By August, you would decide to move to Part 2. In this case, you should have opted Part 1 & 2 Membership instead of just Part 1.
Do I get to access future past year questions?
Yes! Every year exam questions will be updated in the website. Although I cannot guarantee the timely upload of the suggested answers, it will be our continual afford to win subscribers by doing so.
For example, you have signed up for membership in middle of March. It would expire in March the following year. The July exam questions will be uploaded to the website and suggested answers be inserted for your continual learning.
WHY ISN'T THERE ANY REFUND POLICY?
Imagine you bought 5 books from a bookstore. After reading them within a month, you go back to the bookstore and ask for a refund because you said, you do NOT read them anymore. Is it fair to the bookstore? So, similarly, there is no refund for subscription to estateagentexam.com. However, there is a 14 days 'Free Trial' or 'Cool-Off' for those who registered for subscription and yet decided to quit.