Thomas Sim E3009

Q.a) Discuss two (2) of the elements of a company’s micro environment and how each may affect the company’s ability to serve its customers. (10 marks)b) Discuss two (2) forces of the company’s macro environment […]

Q. (Also posted in justLetak!)
a) Explain briefly the term “customer relationship management”. (5 marks)

b) Discuss the strategies for creating value for customers and capturing value from customers in return. […]

Q.
a) Define “Marketing”. (5 marks)

b) Explain the five (5) steps in the marketing process. (15 marks)

(20 marks, 2012 Q2)

A.
There are many marketing definitions. The better definitions are focused […]

Q.
a) Define “Strategic Planning” (5 marks)

b) Explain the role of marketing in company’s strategic planning to create and deliver customer value. (15 marks)

(20 marks, 2012 Q1)

A.
a) “Strategic […]

Q.Differentiate between fixed cost and variable cost.(5 marks, 2012 Q3b)How are they inter-play with the law of diminishing marginal return in various production stages?A.Fixed costs are costs that are independent […]

Q.
a) In the short-run, all production process will be subjected to the law of diminishing marginal returns. Using graph and table, illustrate this law.

What are the stages of production. Which stage of […]

Q.a) In the short-run, all production process will be subjected to the law of diminishing marginal returns. Using graph and table, illustrate this law.(20 marks, 2012 Q3a)A.a) The Law of Diminishing Margin […]

Q.c) Illustrate Ricardo’s theory of rent and the assumptions. (10 marks)(10 marks, 2012 Q2c)A.Ricardo in his theory states the Law as follows:“That portion of the produce of earth which is paid to the Land Lord f […]

Q.
a) Decide whether the following goods have elastic or inelastic demand. Give reasons.

i) Petroleum
ii) Clothes
iii) Jewellery
iv) Low-cost house
v) Toothpaste

(5 marks)

b) State the special […]

Q.Explain diagrammatically how prices are determined by free forces of demand and supply. (5 marks)(5 marks, 2012 Q1bii)A.The Determination of Price and QuantityThe logic of the model of demand and supply is […]

Q.What is the meaning of ‘demand’. Why is the market demand curve sloping downward? (5 marks)(5 marks, 2012 Q1bi)A.i) Meaning of ‘demand’.Definition of ‘Demand’ An economic principle that describes a consumer’s […]

Q.
a)
Define economic systems. What do you mean by saying that the Malaysian economy is a mixed economy. (10 marks)

b)
i) Explain the meaning of demand. Why is the market demand curve sloping downward. (5 […]

Q.Define ‘Assets’, ‘Liability’ and ‘Owner Equity or Capital’ in the Accounting Equation. What then is ‘Income”?A.ASSET = LIABILITY + OWNER’S EQUITY’Assets’An asset is officially defined as:”A resource controlled […]

Q.Illustrate how GDP can be calculated with the following events in your country.Extracted from Khan Academy at http://www.khanacademy.org.A.1. Khan Academy paid $100k for a new software to engineer – investment […]

Q.
How is the rates for calculation of Annual Rent payable to the Land and Survey Department of Sarawak?

A.
Like in West Malaysia, there is Cukai Pintu for houses, and calculated as a percentage of total […]

Q.
a) What are the types of land use in Sarawak? Is it different from West Malaysia?

b) Whereby there is conversion from one use to another, how is it calculated?

c) If the State Authority alienate the […]

Q.
How is premium calculated on lease extension in Sarawak?
A.

Premium payable for lease extension in West Malaysia.
Renewal of Land Leases (RLL)
Rates of Premium for Renewal of Land Leases […]

Q.
Could you provide some short notes for exam?

A.
Go here to ‘Summary of key statutes’.

Real Property Gain Tax (RPGT)
Budget 2014/2015 (no change)

Stamp Duty

Stamp Act 1949
Fixed Duty or […]

Q.
Could you provide some short notes to be ready for exam?

A.

Go here for ‘Summary of key Statutes’. See also ‘Landmark Cases’ here.

1. Contract – Cases
Elements of Contract – Carlil v Carbolic […]

Q.What is Mediation Act 2012, and how is it affecting dispute resolution in Malaysia?A.Mediation Act 2012 is a recent Act which “promote and encourage mediation as a method of alternative dispute resolution by […]