Q.a) Discuss two (2) of the elements of a company’s micro environment and how each may affect the company’s ability to serve its customers. (10 marks) b) Discuss two (2) Read More …
Author: Thomas Sim E3009
I am the founder and webmaster of estateagentexam.com. This is an E-Learning website for Diploma in Estate Agency Examination conducted by Board of Valuers, Appraisers, Estate Agents and Property Managers, Malaysia (BoVAEP). I am contactable at 012 - 8866 090 and email address simyansun@gmail.com.
Customer Relationship Management Q3
Q. (Also posted in justLetak!) a) Explain briefly the term “customer relationship management”. (5 marks) b) Discuss the strategies for creating value for customers and capturing value from customers in Read More …
Define “Marketing” Q2
Q. a) Define “Marketing”. (5 marks) b) Explain the five (5) steps in the marketing process. (15 marks) (20 marks, 2012 Q2) A. There are many marketing definitions. The better Read More …
Strategic Planning & Steps Q1
Q. a) Define “Strategic Planning” (5 marks) b) Explain the role of marketing in company’s strategic planning to create and deliver customer value. (15 marks) (20 marks, 2012 Q1) A. Read More …
Annual Rent for Sarawak
Q. How is the rates for calculation of Annual Rent payable to the Land and Survey Department of Sarawak? A. Like in West Malaysia, there is Cukai Pintu for houses, Read More …
Premium and Land use in Sarawak
Q. a) What are the types of land use in Sarawak? Is it different from West Malaysia? b) Whereby there is conversion from one use to another, how is it Read More …
Renewal of Land Lease for Sarawak
Q. How is premium calculated on lease extension in Sarawak? A. Premium payable for lease extension in West Malaysia. Renewal of Land Leases (RLL) Rates of Premium for Renewal of Read More …
Summary to Exam Hall – Taxation
Q. Could you provide some short notes for exam? A. Go here to ‘Summary of key statutes’. Real Property Gain Tax (RPGT) Budget 2014/2015 (no change) Stamp Duty Stamp Act Read More …
Summary to Exam Hall – Intro to Law
Q. Could you provide some short notes to be ready for exam? A. Go here for ‘Summary of key Statutes’. See also ‘Landmark Cases’ here. 1. Contract – Cases Elements Read More …
Mediation Act 2012
Q.What is Mediation Act 2012, and how is it affecting dispute resolution in Malaysia? A.Mediation Act 2012 is a recent Act which “promote and encourage mediation as a method of Read More …
Cost incurred in arbitration process
Q. Explain the Cost incurred in arbitration process. (10 marks, 2011 Q5 (b) A.(Correction – 06.07.2016) From “The Kuala Lumpur Regional Centre for Arbitration” (KLRCA), under its arbitration rules, cost Read More …
Legal Fees and Stamp Duties
Q.Hidden fee are sometimes under-estimated in a property purchase and it can come out to be a daunting figure. How to calculate legal fee and stamp duties for properties ranging Read More …
Leasehold vs Freehold
Q.What are the differences between “leasehold” and “freehold” properties? A. Property Attributes in Malaysia – Key Things To Look For When purchasing or refinancing a property in Malaysia, there are Read More …
Elements of a contract – case law
Q. It is known that for a contract to be established, there are three basic elements: Offer & acceptance Intention to be binding Consideration Explain using case law how these Read More …
Counter Offer in Contract
Q.Zakaria has been trying to sell his condominium for a few months. May be the market has been slow, or his asking price being too high – RM550,000. Similar property Read More …
WhatsApp & SMS in Contract
Q. Johnson is an avid property investor. He has appointed Ali as his agent to negotiate and buy a bungalow from Ramu. Ramu offered to sell his bungalow in Mudah.my Read More …
How Bill becomes Act of Parliament
Q.Explain by which a legislative bill becomes an act of parliament. A.Once the Cabinet approves the Bill, it is presented to the Cabinet and sent to Parliament for debate in Read More …
Civil Jurisdictions of Courts in Malaysia
Q.State the civil jurisdiction of the lower and higher courts in Malaysia. A.The hierarchy of courts of Malaysia starts with the Magistrates Court as the first level followed by the Sessions Read More …
Adjudication vs Arbitration
Q.What is ‘adjudication’? How does it apply in dispute between parties? How does it differ from ‘Arbitration’? A.Adjudication is the legal process by which an arbiter or judge reviews evidence Read More …
Effects of Ratification
Q.What is the effect(s) of ratification? A.An effective ratification places all the parties in a position similar to that which they would have occupied at the material time if the Read More …